Congregational Intervention

Purpose

This process is designed to discern not only the issues needing resolution but also the interests behind those issues and the communication patterns and problems underlying them. It takes into account all perspectives on the problems and takes aim at helping the church come to consensus about God's perspective and His solution. Finally, the process intends to teach Biblical reconciliation methods for future use in the church.

Process

Expectations
Clarifying the consultant's role and purposes, outlining the goals of the process and specifying terms (fee, scheduling, etc.) of the consultation agreement.

Teaching
Six to eight hours of training and Bible study with the entire congregation, studying Biblical interpersonal relationships and equipping for personal reconciliation.

Listening
Receiving input from the congregation through written questionnaires, individual interviews and small-group structured dialogue.

Reporting
Reporting both verbally and in writing to the congregation, summarizing the information obtained in the "Listening" phrase.

Healing
Large-group structured dialogue (and perhaps some interpersonal mediation) designed to reconcile relationships and to neutralize past pains.

Resolving Issues
Building consensus through smaller focus groups and then through the entire congregation on issues which have surfaced in the process.

Closure
Written report, written agreement(s), closing reconciliation service and follow-up contacts with leadership.